Market research firm Frost & Sullivan has distinguished the manufacturer Himoinsa for the capacity to grow above the industry average, all in a sustainable manner and deploying a strategy focused on the customer.
According to recent Frost & Sullivan studies, Himoinsa is one of the five largest generator companies with a European market share of 8% in 2015. Himoinsa has the best growth and impact on customers. With the opening of new subsidiaries and factories, the geographical expansion enabled the company to benefit a real-time visibility of each operating market. Its flexibility to meet the needs of its clients resulted in a 15% growth in 2015, while the pace of change in the sector was limited to a single figure in the same fiscal year.
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Among the key point of Himoinsa, Frost & Sullivan mentions the strong sense of belonging to the consumers, the high quality of service perceived, with an accessible and fast service, and the positive image that the customers make of the brand. The distribution network was also welcomed, offering direct customer support, thus increasing the company’s visibility, brand value and consumer confidence. Moreover, the introduction of new digital tools has made it possible to accelerate all the processes related to the customers, as the latter being directly connected 24 hours a day with factories and after-sales services.